Welcome To Sunstate
Thank you for choosing Sunstate Equipment as your rental equipment partner. We are here to help you with all of your construction equipment and tool rentals, to keep your projects powered up and running smooth. To help ensure a great rental experience, please take a moment to review these important account policies, tools, and resources to help you get the most out of your rental account.
Let’s get to work.
Your Sunstate Equipment rental account includes many advantages, including:
- Vast fleet of ready-to-use construction equipment, tools & accessories
- On-time delivery
- Live, local 24/7 emergency support
- One-call, no-hassle scheduling
- Impeccably maintained equipment, serviced between every rental
- Our total team approach to superior customer service
- Companywide core values that put people first
- Business practices driven by integrity
- A culture of safety — for your team and our
Schedule your equipment rental today by calling 1-888-456-4560.
Credit Policies
Credit terms are Net 30 from the date of invoice.
Service charges are computed on past-due balances at the end of a 60-day period, at the rate of 1.5% per month (18% annual percentage rate).
Accounts over 60 days past due may be placed on a credit hold until the account is brought current.
If your account information changes, please notify us by email at: onlineapplications@sunstateequip.com.
Payments
Payments may be securely remitted through Navigator.
To pay by mail, include your account number and invoice reference number, and submit to:
Sunstate Equipment
PO Box 208439
Dallas, TX 75320-8439
For your protection, Sunstate will never call or email you with instructions to send a payment to an address different than what is shown on your invoice.
Evidence of Insurance
Sunstate Equipment requires adequate liability insurance coverage either through our Customer Protection Plan (CPP) or by providing proof of “rental equipment” coverage on a valid Certificate of Insurance (COI).
Certificates can be submitted by fax to 602-275-2764, or by email to credit@sunstateequip.com.
Please see your rental agreement for complete terms and requirements.
Preliminary Lien Notices
Sunstate follows all state laws regarding preliminary lien notices. These may vary by state; please contact us for state-specific requirements.
To protect the interest of all parties, notices of “Materials Supplied” are sent to all parties when an account has a balance exceeding 30 days past due as of the 15th of each month.
When required by state law, the current balanced owed must be included.
Sunstate has the fastest lien release time in the industry — usually under an hour!
Credit Team Hotline
Our Customer Protection Plan Is Protection Made Simple
As part of Sunstate’s commitment to providing the best customer service and value in the industry, our Customer Protection Plan (CPP) reduces the risk of renting equipment. With CPP, you get increased protection with less exposure for the duration of your rental period.
In the event of accidental damage or loss, your out-of-pocket responsibility is limited to a flat $500 deductible for a low upfront fee, limiting your out-of-pocket expense while providing you with no-strings-attached peace of mind.
Do More. Save More. Build More.
Navigator™ by Sunstate is your rental fleet management powerhouse, helping you make informed decisions and take on-the-fly actions that keep site productivity up and costs down. Backed by Sunstate’s 45-year commitment to superior service, Navigator gives you fast access to the performance metrics that matter to you most: equipment uptime, on-time scheduling, and accurate invoicing.
- Manage Your Fleet
- Utilization Alerts
- Uptime Metrics
- Pinpoint Mapping
- Geotracking
- Performance Scorecard
- Total Transparency
- View & Pay Invoices
- Custom Reports
- AND MORE!
The information on this page is a summary overview for new account holders and does not replace or modify any terms defined in our credit agreement or rental contract. For current, binding policies, please refer to the Terms of Rental found on back of your rental agreement. You may also contact our Credit team at 888-399-4826 or by email at credit@sunstateequip.com to request a copy of your credit agreement.
© 2021 Sunstate Equipment Co., LLC